Customer service

My Order

• How can I contact customer service?
• I have a complaint about the product or service
• Do I have a warranty on my IXXI?
• Can I return my IXXI?
• Can I cancel or modify my order?

Delivery

• What is the delivery time for my order?
• What are the shipping costs?
• Which countries does IXXI deliver to?

Purchase & Payment

• Where can I find the invoice for my order?
• What can I do if my promotional code or voucher is not working?
• Which payment options are available?

My account

• How to create an account on IXXI.com?
• I forgot my password.

Product Information

• How do I hang an IXXI?
• Is it possible to order individual tiles?
• Can I hang my IXXI on a freshly painted wall?
• Can an IXXI be hung outside?
• What resolution should my photo have for the best quality?
• What material is IXXI made of?

See all 10 articles

Other

• Do I have to pay import duties