Ordering, shipping and payment

Ordering

• How can I modify or cancel my IXXI order?
• How can I return my IXXI?
• Do I have a warranty on my IXXI?
• I have received my order but I am missing a card. What should I do?
• I've received my order but I'm missing a few tools. What should I do?
• How do I file a complaint with IXXI?

Shipping

• How long will it take for my IXXI to be delivered?
• What are the shipping costs for my IXXI?
• Does IXXI offer expedited shipping?
• Do I have to pay import duties
• Which countries does IXXI deliver to?

Payment

• What payment methods can I use to order my IXXI?
• Can I purchase an IXXI with a gift card?
• My IXXI gift card has a remaining balance but is not being accepted. What should I do?
• How long is an IXXI giftcard valid?
• My discount code or gift card isn’t working. What should I do?
• How can I download my invoice?