If you have any complaints, please contact us via email (mail@ixxi.com), and we will be happy to assist you further. In order to help you promptly, we kindly request that you provide the following information:
- The order number
- A description of the complaint
- If a photo can clarify the complaint, please include it as well
- Is the complaint regarding a custom-designed photo product? If so, please also include the original photo(s).